Pruning

After pruning, will the cuts be treated with anything?

Current research shows that it is not beneficial to treat pruning wounds with any materials. Proper pruning cuts made by our arborists will seal naturally and treatments on the wounds may actually slow this process. If certain species of oaks or elms are being pruned during the growing season, it may be necessary to treat the larger wounds to help minimize the risk of disease infection.

Tree Removal

I still have large logs and stumps to be removed. When will this be completed?

The logs and stumps are often removed by a separate crew. Logs are removed as soon as possible, either later in the same day or during the next few days. Both the log and stump removals are weather dependent as soft, wet ground may prohibit our access. Stumps are removed usually within a week of the tree removal unless otherwise arranged. They are ground out with a cutting machine that mulches the stump into small chips. Stump chips are left on site, unless other arrangements are made, and serve as excellent mulch around other plants. Large stumps will yield a large amount of stump chips for mulch.

Can I plant a tree where the other tree was removed?

It may not be possible to plant another tree in the same location because total stump removal to great depths is often not possible. Ask your arborist to assess your specific situation.

Fertilization

How will you fertilize my trees and shrubs and what should I expect afterwards?

We use several methods to fertilize trees and shrubs:

• Injection of a liquid fertilizer solution into the soil and root zone of the trees.
• Spreading of a granular fertilizer over the top of the root systems.
• Drilling of holes into the soil that are then filled with fertilizer.
• Injecting fertilizers into the trunk of the tree.

Your arborist has prescribed the best means of fertilizing your trees and shrubs. If your trees are in a turf area, you may see dark green tufts of fast growing grass in the areas under and around the trees. This is caused when grass roots take in a bit of the fertilizer. The green "dots" usually disappear after a good rain and as the grass continues to grow.

Plant Health Care

What if it rains after an application to my trees?

Our materials need about 20-30 minutes to dry. Rain will not affect our sprays as a special material is included that "glues" the spray to the leaf surface once it dries. If it rains immediately after an application, please give our office a call to make arrangements for another application at no charge.

Can we go out right away after you spray?

Once the materials have dried, you may allow your pets and children to enter the area. How safe are your materials? Our materials are legally registered by the EPA for application to trees and shrubs in urban areas. The active ingredients in most of our materials are available to consumers at retail outlets. They are applied by highly trained technicians who are licensed by the state. Our technicians receive continuous training on safety and plant health care issues to provide you with professionally qualified arborists caring for your trees.

Billing

How will I be billed and what are my options for payment?

You may receive the invoice for your tree care after the work is completed that day or it will be mailed to you shortly thereafter. Our invoices are due upon receipt. We do accept Visa, Mastercard and Discover for payment. If you want to use a credit card, simply fill in the credit card payment information on your invoice and mail it back to us - we will take care of the rest!